The dependency check
How dependent
are you?
Six questions about the software your business runs on. Each one comes with a step you can take this week, whether or not you ever buy Pepper.
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Question 1 of 6
Can you export every customer, invoice and file today, in a format another system can read?
- Suggested action
- Run an export test this week.
- How Pepper handles it
- Settings > Backups exports every record, setting and file for another Pepper installation. The customer list and reports download as CSV. Moving to a different product still means mapping the data.
Question 2 of 6
Do you know which country’s law applies to your business data?
- Suggested action
- Ask each vendor where your data and its backups live, and under which law.
- How Pepper handles it
- You choose the host and the country. Ask your host the same questions.
Question 3 of 6
Would a 30% price rise at renewal change your plans?
- Suggested action
- List your renewal dates and what you’d do if each price rose.
- How Pepper handles it
- Your installed copy keeps working without renewal. Update prices can change, and you decide whether to renew.
Question 4 of 6
Could a vendor, a payment provider or a sanction cut off your access?
- Suggested action
- List the accounts your business can’t work without.
- How Pepper handles it
- Pepper has no license check and keeps running on your server. Your host, domain and email remain dependencies.
Question 5 of 6
Could another company take over your systems tomorrow without the vendor’s help?
- Suggested action
- Check who holds administrator access, the domain and the backups.
- How Pepper handles it
- With the source, a full export, its recovery password and the manual, a Laravel developer can take over. Plan for the time that takes.
Question 6 of 6
Do you pay per seat for AI features you didn’t ask for?
- Suggested action
- Check each invoice for AI add-ons and seat counts.
- How Pepper handles it
- One license per business, no per-user fees, no AI add-on. Connect the assistant you already use.
Your list
What to do next.
Answer the six questions above. Every “no” or “not sure” on an exit, jurisdiction or takeover question, and every “yes” on a price, cut-off or seat question, points at a step worth taking this week.
The list names what to find out about your own vendors. Pepper depends on your host, your email provider and, for updates, on us. The exit plan says how to leave Pepper too.
Where this leads