Keep your website, shop and specialist tools. Add a useful next step where customers already find you. Use a website form, newsletter link, WhatsApp campaign or QR code at your venue. A widget connects that step to a record your team can act on in Pepper.
For a new business website, you can also build pages in Pepper and select the same published widgets. Your existing website can keep using its current embed code.
Start with one thing your customers need to do.
Ask about a project
An enquiry form is available now. A visitor describes the work; Pepper keeps the response for your team to review. You can qualify the lead, prepare a quote and take the agreed work into a project.
The form collects the request. Your team decides the next step; submitting a form does not automatically issue a quote or invoice.
See the enquiry journey, or set up a form.
Choose your customer services
The product tour shows real screens with fictional example records.
| Visitor action | What happens for the business |
|---|---|
| Save a contact or send a message from a business card | The message becomes an enquiry assigned to the person on the card. A team page brings published cards together. |
| Choose services from a price list and request a quote | The choices stay with the request. Your team checks the scope and prepares the quote. This is not checkout or a confirmed order. |
| Buy products or a bookable service from a shop | Verified-email checkout creates one order and invoice linked to the customer account. Confirmed payment, stock, fulfilment and return decisions stay with that sale. Set up a shop. |
| Save an offer or start a stamp card | Staff checks the customer’s code, then confirms a redemption or awards a stamp. The customer can return to their saved offers and cards. |
See the customer-facing examples.
Put the service where it helps
On a page: an embedded form is visible inside your existing website. Embedded forms are available now.
At a link: a public form has its own address to share by email or message. Public form links are available now.
Behind a button, or at a printed QR code: button launchers and named placements with QR assets keep the same service connected to its source and activity.
Use the same publishing controls to share each widget across your website, messages and printed QR codes. Choose approved campaign labels and an optional named placement, then generate the link, website code or QR asset. Open that widget’s Analytics menu to compare its primary result and follow the next permitted record. Follow the campaign setup.
You keep your existing website and its design. Pepper does not need to build or host it. Compare the three presentations.
Run it for your business, or provide it to a client
Use widgets for your own business, or give client businesses customer workspaces. Each client manages its widgets and team within its assigned plan.
Shops and buy buttons belong to the installation business. Customer workspaces cannot use its merchant account or manage these orders.
The licence permits selling widget access to multiple businesses on one production installation you operate. This does not permit software or source resale, or establish separate client accounts across the whole business suite.
Explore the agency path, check the licence scope and see what Pepper includes.