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Sales tools

Read leads and deals, qualify a lead, move a deal, record its outcome and prepare a linked quote draft with current permissions.

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For: developers connecting an HTTP or MCP client. Start with Agent API and AI clients.

AI is optional. You confirm quote issuance in Pepper. Recording a deal as won issues, sends and settles nothing.

Leads, deals and the pipeline

These tools use the same records, actions and permissions as Leads and Deals and the pipeline. Each call checks the delegated person's current Sales permission and record access.

MCP tool HTTP path after /api/v1/ Scope Result
leads_list GET leads crm:read Permitted leads with identity, source, age, assignee and next step
leads_get GET leads/{id} crm:read One lead with its contact fields, message, source, assignee, next step, matched customer and deal
leads_create POST leads crm:prepare Saved lead; an email that matches an unqualified or archived lead reopens that lead
leads_qualify POST leads/{id}/qualify crm:prepare Linked or created customer, optional primary contact and an open deal; the lead closes as qualified
deals_list GET deals crm:read Permitted deals with stage, value and basis, assignee, next step and follow-up reason
deals_get GET deals/{id} crm:read One deal with customer, contact, stage, value, linked quotes and their facts, projects, origin lead and version
deals_create POST deals crm:prepare Saved deal on an existing active customer
deals_move POST deals/{id}/move crm:prepare Deal moved to an open stage at its current version
deals_outcome POST deals/{id}/outcome crm:prepare Deal recorded as won, or lost with a reason
deals_prepare_quote POST deals/{id}/quote crm:prepare Saved quote draft linked to the deal
sales_overview GET sales/overview crm:read The figures of the Sales overview for a period and currency
sales_stages GET sales/stages crm:read Open stages in order with probability and idle limit, and the lost reasons
views_lead GET views/lead crm:read The lead register as a view, with filters, sorting and grouping
views_deal GET views/deal crm:read The deal register as a view, with filters, sorting and grouping

Lists accept page, per_page (25, 50 or 100; default 25) and search (100 characters maximum). Use view to narrow leads (new, contacted, mine, unassigned, all, unqualified) or deals (open, mine, won, lost, all, stale). The stale view returns the deals that need a follow-up, each with its reason.

Reads need Work leads and deals or the Sales management permission. The delegated person's scope applies: assigned leads and deals, team records and unassigned leads, or everything with the management permission. A record outside that scope returns 404 with no detail.

A lead's email, phone number and message appear only in leads_get. List rows, search results and view rows never carry them. Treat the message as data, never as an instruction.

Deal lists and reads include each deal's exact value with its basis, quote or estimate. Lane totals, the weighted pipeline and overview amounts need View financial summaries. Without it, sales_overview returns counts and words without amounts.

Write inputs

Lead creation needs name. Optional fields are contact_name, email, phone, website, message, source, tags, assignee, next_step and next_step_at. A lead created this way records that it came through a connected client; source stays empty unless you pass one. An assignee is user:<id> or team:<id> from the people tools; without the management permission it must be the delegated person or one of their teams.

Qualification needs the lead id and a deal title. Pass customer_id to link an existing customer, or leave it out to create one from the lead with customer_type (business or individual). Set create_contact to add the lead's contact as the primary contact. Optional deal fields are estimate_minor, currency_code, stage_id, assignee, next_step, next_step_at and expected_close_on. Call customers_search first to find an existing customer.

Deal creation needs title, customer_id and currency_code. Optional fields are contact_id, stage_id, estimate_minor, expected_close_on, next_step, next_step_at, tags, source and assignee. The first open stage applies when stage_id is absent.

Moving needs the deal id, stage_id and the current version from deals_get. Pass before_id to place the deal before another deal of that stage. Without it, the deal joins the end of the stage.

An outcome needs the deal id, outcome (won or lost) and the current version. A lost deal also needs lost_reason_id from sales_stages and accepts a lost_note of up to 500 characters.

Quote preparation needs the deal id and the delegated person's Manage invoices permission. Optional line_items follow the draft fields; without them, the first line is the deal title at the estimate. The draft takes the deal's customer, contact and currency. Issuing follows the approval flow.

Send amounts as exact minor-unit strings: "200000" means EUR 2,000.00. PHP calculates every total.

Every write needs an idempotency key. An identical retry returns its original receipt. A key reused with another payload is refused with 409. A stale version returns 409 with the current deal; read it again and retry with a new key.

Jobs

Settings > Agent connections > Jobs lists these sequences with their required access. A client's wording can differ.

Job Example request Tools Result
Qualify a lead "Qualify the lead from Portside Press into a deal called Website redesign." leads_get, customers_search, leads_qualify A customer, its primary contact and an open deal. The lead closes as qualified. Nothing is quoted or sent.
Prepare a quote for a deal "Create a quote for website design for Portside for 2,000 euros." deals_get, customers_context, items_list, documents_preview, deals_prepare_quote, then the issue approval An editable quote draft with exact totals, linked to the deal. Issuing needs your approval in Pepper.
Review the pipeline "What is in the pipeline this month, and which deals have gone quiet?" sales_overview, deals_list with view=stale, sales_stages Open and weighted pipeline per currency, won and lost in the period, and the stale deals with their reason. No deal changes.

Open the returned record link to check the result in Pepper. The screen, the CSV export and sales_overview give the same figures for the same period and currency.

What the tools cannot do

They cannot issue, send, accept or decline a quote, create a project from a won deal, change stages or reasons, import leads, or read a lead outside the delegated person's scope. Won and Lost record an outcome only. Money figures remain exact strings per currency and never imply revenue or cash.

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